At pik365, protecting the personal data of every player is a responsibility we take seriously. This Privacy Policy explains precisely what information pik365 collects, why it is collected, how it is used, who it may be shared with, and what rights you have over your own data.
pik365 handles personal data with the same level of care applied to every other part of the platform — no shortcuts, no ambiguity.
All data transmitted between your device and the pik365 platform is encrypted using 256-bit SSL/TLS technology. Your login credentials, payment details, and personal information are never transmitted in plain text.
pik365 collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect data for the sake of it.
pik365 does not sell, rent, or trade your personal information to third-party marketers or advertising networks. Your data exists on pik365 to serve you — not to generate revenue from third parties.
pik365 handles personal data in accordance with its international gaming licence obligations and applicable data protection standards. KYC data is stored securely and used solely for verification and compliance purposes.
pik365 players have the right to access, correct, and request deletion of their personal data, subject to legal retention requirements. All such requests are handled by the pik365 support team within a reasonable timeframe.
Personal data collected by pik365 is stored on secured servers with restricted access controls. Player financial data and KYC documents are held in encrypted storage and are accessible only to authorised compliance personnel.
Important: By creating an account or using the pik365 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how pik365 handles personal data as described in this policy, you should not use the platform.
This Privacy Policy applies to all personal data collected, processed, and stored by pik365 in connection with your use of the pik365 platform at pik365.vip, including all associated games, services, customer support interactions, and promotional communications.
This policy should be read alongside the pik365 Terms & Conditions, which govern the overall relationship between pik365 and its players. Where this Privacy Policy uses terms defined in the Terms & Conditions, those definitions apply here as well.
pik365 is committed to handling your personal data lawfully, fairly, and transparently. This policy explains in plain language what data we collect, why we collect it, what we do with it, and how long we keep it — so that you can make informed decisions about your engagement with the pik365 platform.
For the purposes of this Privacy Policy, pik365 — the operator of the platform accessible at pik365.vip — acts as the data controller in respect of all personal data collected from players and website visitors. As data controller, pik365 determines the purposes for which and the means by which personal data is processed.
If you have any questions about how pik365 processes your personal data, or if you wish to exercise any of your data rights, you may contact the pik365 data protection team at any time using the contact details set out in Section 13 of this policy.
pik365 collects personal data from players and platform visitors across several categories. The table below summarises the types of data collected and the circumstances in which each type is collected.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, photograph | Registration and KYC verification |
| Contact Data | Email address, mobile number, city of residence (e.g. Karachi, Lahore, Islamabad) | Registration and account updates |
| Financial Data | JazzCash / EasyPaisa account details, bank account details (HBL, UBL, Meezan Bank), cryptocurrency wallet addresses, transaction history | Deposit, withdrawal, and payment verification |
| Gaming Activity Data | Game history, wager amounts, bet outcomes, session durations, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, time zone | Automatic collection on platform access |
| Communications Data | Support chat logs, email correspondence, feedback submissions | When you contact pik365 support |
| Marketing Preferences | Opt-in / opt-out choices for promotional communications | Registration and account settings |
The majority of personal data pik365 holds about you is data that you provide directly — at registration, during KYC verification, when making deposits or withdrawals, or when contacting the support team. pik365 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming assessments.
When you access the pik365 platform, certain technical data is collected automatically by our servers and analytics systems. This includes your IP address, device identifiers, and browsing behaviour within the platform. This data is used for fraud detection, security monitoring, and platform performance optimisation, and is not used to build advertising profiles.
pik365 uses the personal data it collects for the following purposes:
Note on Marketing: pik365 will only send you direct marketing communications where you have given your explicit consent to receive them at the point of registration or in your account settings. We do not send unsolicited marketing emails or SMS messages.
pik365 processes your personal data on one or more of the following legal bases, depending on the purpose of the processing:
Cookies are small text files placed on your device when you visit a website. pik365 uses cookies and similar tracking technologies to ensure the proper functioning of the platform, to remember your preferences, and to support security and fraud prevention measures.
You can control and manage cookies through your browser settings. Please be aware that disabling essential cookies may affect the functionality of the pik365 platform and may prevent you from accessing certain features, including your account. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.
pik365 does not sell or rent your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
Cross-Border Transfers: Some of pik365's service providers operate outside of Pakistan. Where personal data is transferred internationally, pik365 ensures that appropriate safeguards are in place to protect your data to an equivalent standard as required under applicable data protection frameworks.
pik365 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and licensing obligations. The following retention periods generally apply:
Where personal data is no longer required for any legitimate purpose, pik365 will securely delete or anonymise it in accordance with our data destruction procedures.
pik365 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Whilst pik365 takes all reasonable steps to protect your personal data, no system can be guaranteed to be completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, pik365 will notify affected players in accordance with its legal obligations.
As a pik365 player, you have the following rights in respect of your personal data, subject to applicable legal limitations:
To exercise any of these rights, please contact the pik365 support team using the details in Section 13. pik365 will respond to all valid data rights requests within thirty (30) days. In complex cases, this period may be extended by a further two (2) months, in which case you will be informed of the extension and the reasons for it.
The pik365 platform is strictly intended for individuals who are 21 years of age or older. pik365 does not knowingly collect personal data from anyone under the age of 21. Age verification is required at registration and, in some cases, before the processing of withdrawal requests.
If pik365 becomes aware that personal data has been collected from an individual under the age of 21, the relevant account will be immediately suspended, all funds will be dealt with in accordance with our Terms & Conditions and licensing obligations, and the personal data will be deleted as soon as practicable.
If you are a parent or guardian and believe that your child has registered an account on pik365, please contact us immediately at [email protected] so that we can take appropriate action without delay.
pik365 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or changes to the services we offer. Where updates are material, pik365 will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect.
The date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically to stay informed about how pik365 is protecting your personal data. Continued use of the pik365 platform following any update to this policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way pik365 handles your personal data, please contact us using the following details:
pik365 aims to acknowledge all privacy-related enquiries within 24 hours and to provide a substantive response within thirty (30) days. Where your request relates to the exercise of a specific data right, please state clearly which right you are seeking to exercise and provide sufficient information to allow us to verify your identity and locate your account.
Complaints: If you are not satisfied with how pik365 has handled your personal data or responded to a data rights request, you have the right to escalate your complaint to the relevant supervisory authority or data protection regulator applicable under the jurisdiction of our operating licence. Details of the relevant authority are available upon request from the pik365 support team.
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